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Case Studies

Case Study for a School System moving to VoIP.

Crisp County has been using the IPitomy VOIP phone system since January 2014.

We originally had a digital key system that was aging out. The motivation to move to a VoIP system came from the addition of a new school. We were left with two choices, expand on a platform that was showing its age or move to the new VoIP technology. VoIP was already an established technology by 2014 and many early adopter school systems were moving to second generation VoIP by this time. There were no concerns that the technology wouldn’t work; the concerns were how it would integrate with our network and how it would be received by the users. School systems are notorious for not responding well to change. 

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IPitomy Case Study - ARC of Chemung

Founded in 1953, The Arc of Chemung is a not for profit organization committed to meeting the needs of individuals with intellectual and developmental disabilities and their families in the Chemung County, New York State area. The agency provides quality supports and opportunities for individual growth for every person supported by means of education, increased community acceptance and participation.

The Arc of Chemung is a chapter of the state agency, NYSARC, Inc. and is nationally accredited by The Council on Quality and Leadership (CQL).

The ARC of Chemung switched to IPitomy in an effort to modernize their telecommunications system and reduce telecom expenses.  They had been utilizing the local incumbent provider services since their inception in 1953. They had many traditional phone lines in different geographical areas to provide phone service for their residential program that provides support of supervised apartments for residents.

MoreCase Study: Arc of Chemung Benefits from IPitomy
A college preparatory school
The Out of Door Academy is a prestigious private school in Sarasota Florida. As one of only 2 Cum Laude schools in the state, Out of Door prides itself on its strong academic programs, its place in Sarasota’s history and a determination to be the best at what it does.
 
Since 1926, the Out of Door Academy has been a unique part of the Sarasota community. From its lower school campus on Siesta Key, to its state of the art upper school campus on Lakewood Ranch, Out of Door is a wonderful mix of storied tradition and the educational excellence.
 
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GPS Industries - Manages Customer Services
Introduction
As part of a successful customer-service centric business model, GPS Industries (Sarasota, FL.; GPSi Holding, LLC) recognized the need to make connections between their global distributed sales and service personnel and their customers seamless and all-encompassing. This meant linking together people that span the globe for sales and customer support queries. Sixty voice connections in all, with twenty-seven in various field offices/users. Calls that are directed into the main office are distributed to the appropriate sales or service agents as required –Enter the VoIP solution; as with many organizations attempting to solve their internal needs – internally, GPSi sought out help from within and deployed a hosted business VoIP solution offered by the widely known hosted business communications platform.
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